Refer a patient to Ideal Choice Home Health
Refer With Confidence. A responsive, clinically capable extension of your care team.
- Your doctor orders careWe’ll help get the referral
- We check your coverageMedicare typically pays 100%
- Care starts at homeWe schedule your first visit quickly
For physicians, allowed practitioners, office staff and discharge planners. Our experienced clinicians provide skilled care at home with clinical oversight on every case, and our team keeps your office informed from the hospital-to-home transition through discharge.
How to Send a Referral
Download the referral form
What to include
Please include:
- Face sheet
- H&P and recent clinical or discharge notes
- Orders
- Face-to-face encounter documentation
- Current medication list
For specialized nursing needs, also include:
- Wound orders, including wound VAC settings and dressing-change frequency
- Infusion orders: drug, dose, schedule and infusion pharmacy
- PICC or central line type and line-care orders
- Catheter, ostomy or drain orders, including PleurX
- DME or supply vendors already involved
Missing something? Send what you have, and intake will follow up with your office.
Send it securely
Ideal Choice accepts completed physician referral forms and supporting clinical documents by:
- Fax: (747) 877-8441
- Approved secure email: referrals@
idealchoicehomehealth.com
Phone (747) 877-8440 is for referral questions and coordination.
Do not send patient information through ordinary email, website forms or chat.
What happens next
- Our intake team confirms the referral and requests anything else we need.
- Our care coordinator contacts the patient and schedules the start of care.
- Our clinician completes the start-of-care visit.
- Your office receives the plan of care for signature.
An Extension of Your Care Team
Referring a patient shouldn't mean losing track of them. We stay in contact with your office, report meaningful changes in condition, coordinate orders and follow up on clinical concerns with the right clinician.
- Real People. Real Answers. When you call during office hours, you reach our team directly. Our team knows our patients, answers questions and follows through. No automated phone menus or unnecessary barriers to communication.
- Changes in condition reported. We report changes in condition to you, so our team works as an extension of your care.
- Coordinated orders and transitions. We coordinate physician orders, pharmacies, DME and supplies to support the move from hospital or facility to home.
- Accessible leadership. Our leadership team is easy to reach when your office needs us.
Clinical Capabilities
Medicare-certified, CDPH-licensed (#550006575) and ACHC-accredited.
Skilled nursing → /services/skilled-nursing/ Experienced RNs and LVNs providing skilled assessments, medication management and education, chronic disease monitoring, wound care, and coordination with physicians.
Specialized nursing capabilities:
- Advanced wound care and wound VAC → /services/wound-care/
- IV infusion therapy, including antibiotics, hydration, and IVIG → /services/iv-infusion-therapy/
- PICC and central line care → /services/picc-central-line-care/
- Catheter, ostomy, and drain care, including PleurX → /services/catheter-drain-care/
Rehabilitation therapy: Physical, occupational, and speech therapy focused on improving mobility, restoring functional independence, and supporting recovery after illness, injury, or surgery. → /services/physical-therapy/ · /services/occupational-therapy/ · /services/speech-therapy/
Additional support services: Medical social services → /services/medical-social-services/ · Home health aide services: Assistance with bathing, grooming, dressing and personal hygiene as part of an eligible home health plan of care.
Acceptance depends on each patient's needs, physician orders and coverage.
Coverage and Service Area
We accept Original Medicare and also work with the VA and select Medicare Advantage plans on a case-by-case basis. Contact us to verify coverage. Based in Sherman Oaks, we primarily serve Los Angeles, San Bernardino and Riverside counties, as well as parts of Ventura and Orange counties. Call intake with the patient's ZIP code to confirm. → home health care in Sherman Oaks (/home-health-sherman-oaks/) · /insurance/
Certification and Face-to-Face Basics
A summary, not billing or legal advice. Source: 42 CFR 424.22; CMS MLN home health compliance tips.
- The certifying physician or allowed practitioner confirms that the patient:
- is homebound; - needs intermittent skilled nursing, PT or speech-language pathology, or has a continuing need for OT; - has a plan of care that is established and periodically reviewed; - is under their care.
- Face-to-face encounter:
- related to the primary reason for home health; - held no more than 90 days before, or within 30 days after, the start of care; - performed by a permitted practitioner, with the date documented; - telehealth may qualify.
- Recertification: every 60-day period.
How do I send a referral?
Ideal Choice accepts completed physician referral forms and supporting clinical documents by: Fax: (747) 877-8441. Approved secure email: referrals@idealchoicehomehealth.com. Phone (747) 877-8440 is for referral questions and coordination. Do not send patient information through ordinary email, website forms or chat.
What documents do you need?
The face sheet, H&P or discharge notes, orders, face-to-face documentation, the medication list, insurance information and the certifying practitioner's contact details. See the checklist above.
What if the face-to-face documentation isn't ready yet?
Medicare permits a qualifying face-to-face encounter within the applicable window, generally 90 days before or 30 days after the start of care. Send the available documentation, and our intake team will review any outstanding requirements.
Do you accept patients with wound VAC, IV infusion, PICC lines or PleurX drains?
Yes. These are specialized skilled nursing capabilities, provided under the physician's orders. Acceptance depends on each patient's needs, orders and coverage.
Which insurance do you accept?
We accept Original Medicare and also work with the VA and select Medicare Advantage plans on a case-by-case basis. Contact us to verify coverage.
Which areas do you serve?
Los Angeles, San Bernardino and Riverside counties, as well as parts of Ventura and Orange counties. Call with the patient's ZIP code to confirm.
Next Step
Refer With Confidence. Referral questions and coordination: (747) 877-8440 · Documents: fax (747) 877-8441 or approved secure email referrals@idealchoicehomehealth.com · Office hours: Monday–Friday, 10 a.m.–5 p.m.